The Decision Process Selling Program

  Each customer is different. Each is in a unique situation and has a unique set of expectations and requirements. Yet all customers go through a similar purchase decision process when making an initial purchase or considering switching suppliers. Salespeople who effectively involve themselves in a customer’s purchase decision process gain a powerful advantage in today’s highly competitive marketplace.  
  Sales approaches that promise to give the salesperson the upper hand are outdated. The customer owns the purchase decision process. Nothing will change that. When a salesperson tries to grab control of the process customers often become protective, pushing the salesperson away. On the other hand, customers value salespeople who understand the purchase decision process and help make it productive. This collaboration puts the salesperson in position to influence the course of the process and therefore its outcome.
The
skills in Decision Process Selling
  help the salesperson get the job done.

 

 
       
 

Target Population

Course Length

 

Sales Professionals with a minimum of 1 year selling experience, with on-going customer relationships.

Two and a half days

 

  Decision Process Selling Program Outcomes  
  Decision Process Selling Program Modules  
 
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